Sevierville, TN
Nov 3-6, 2018
Pigeon Forge, TN
Nov 4-7, 2018

FAQs

General

A: We have so many great companies that exhibit each show that we can’t fit them all into one convention. It only takes a quick 15-20 minute drive in between both venues, and we offer free shuttle service during show days.

A: It stands for International Gift Exposition in the Smokies. IGES is also known as SSS which stands for Souvenir Super Show.

A: Sevierville Convention Center is located in 202 Gists Creek Road Sevierville, TN 37876 and Pigeon Forge LeConte Center is located in 2986 Teaster Lane Pigeon Forge, TN 37863

A: Please visit the ‘Dates & Hours’ page for updated event information.

A: Yes! IGES negotiates special hotel rates for our trade show. We encourage you to book your hotel at one of our official hotels. Note that IGES runs free shuttle service between our official hotels to both venues, on a daily basis to transport you back and forth to the show. To book your hotel please visit hotel accommodations section of our website for more information.

A: Although not directly at the show, attendees can rent a scooter in Pigeon Forge (next to McDonald’s) located at 3536 Parkway, Suite 6, Pigeon Forge, TN. To reserve, call (865) 366-3306 or (865) 466-8422.

 

American Disabilities Act

Emerald Expositions is committed to compliance with the Americans with Disabilities Act. In accordance with the ADA rules, attendees requiring specific aids or services must contact IGES in writing at least two weeks prior to the start date of any IGES tradeshow. For information please contact Andrea Nielson at andrea.nielson@emeraldexpo.com.

A: No, IGES does not provide child care services. If you are looking for childcare services, please check with your hotel for a recommendation or visit this page for some options.

A: Below is a list of restrictions:

  • No wheeled bags larger than 18″ H x 12″W is allowed on the show floor at any time.
  • Trade only event – Not open to the general public. A person must be a qualified buyer to attend.
  • No camera/video recorders at any time.
  • No smoking.
  • IGES reserves the right to use photographs/video taken of you at the show for marketing purposes.
  • Emerald Expositions reserves the right to accept, reject or prohibit registration for or attendance at its events at any time for any reason.
  • Attendees hereby release Emerald Expositions from any and all liability claims, lawsuits, damages, losses, costs and expenses of any kind which arise out of/or result from attendee’s attendance at the event, whether or not foreseeable, including without limitation, personal injuries to the exhibitor or his/her invitees.
  • Vendors at IGES may utilize badge scanning in order to follow up with you after the show. Please be aware that by permitting an exhibitor to scan your badge, your contact information including address, email, phone, and fax will be shared with the exhibitors and IGES will no longer be in control of how your information is used. More details available at www.emeraldexpositions.com/privacy-policy
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Attendee

A: Yes, you must register for each show so that we have the most current information for your business. Think of it as an RSVP to let us know you are coming to the show! You can register on the ‘Register to Attend’ button on the right rail or by visiting the Registration page.

A: Yes, regardless of where you register or pick up your badge, it will get you into both locations.

A: This is a Trade only event – qualified buyers and industry professionals only. This show is NOT open to the public. IGES is a wholesale business to business marketplace. All children are allowed to attend IGES since there are no age restrictions.

A: Click on the registration box at the upper right corner of this page. If registration happens to be closed for a particular show, you can sign up to receive an email reminder once registration is open.

A: There is no cost to attend as a qualified buyer.

A: Once you register online you will receive an automated email confirmation with a barcode at the top of the page. This confirmation will be sent to the email address you provided so it is very important for us to have your direct email address so you can receive your confirmation. If you register by phone or mail, you will only receive an email confirmation if you have completed all the required demographics and provided an email address.

A: BADGES WILL NOT BE MAILED. You must print and bring your confirmation page to the show site to print out your badge. Just like you do at the airline when you print your boarding pass.

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Exhibitor

A: For registration, please visit the Staff Badges page for more information. For exhibit hall hours, visit the Exhibitor Resources page for more information.

A: Early Teardown Policy is as follows:

With respect to our safety policies and buyers who want to do business on the last day of the show, we ask that all companies refrain from early booth teardown. If exhibitors are found breaking down their booth prior to 4 P.M. on the last day, they will be asked to stop and put their booth back together. Buyers should be able to view all product available, aisles need to be clear of any packing materials and exhibitors need to be able to take orders. We thank you for your cooperation.

A: This is a Trade only event – qualified buyers and industry professionals only. This show is NOT open to the public. IGES is a wholesale business to business marketplace. As this is a place of business, no one under the age of 16 is allowed on the show floor, no exceptions.

A: Please visit the Show Dates & Times page for updated event and registration information.

A: Yes, you must register each member of your staff who will need access to the show floor. Pre-registration does not guarantee immediate entry into the Show. Each employee will need to have personal identification (driver’s license with photo or passport) and personal business identification (personalized business card, W2 form, or cancelled payroll check) to confirm entrance into the exhibit floor and to pick up their badge. Please note there will be no exceptions to this rule.

Your badge(s) are the property of IGES, are non-transferable, and may be revoked at any time. Your badge will only be reprinted once at the Show. Please note that if you misplace your badge you are jeopardizing the security of IGES.

A: YES! IGES negotiates special hotel rates for our trade show. We encourage you to book your hotel at one of our official hotels. Note that IGES runs a free shuttle from our official hotels to the convention centers on a daily basis to transport you back and forth to the show. To book your hotel, please visit the Hotels section of our website for more information.

IMPORTANT: IGES works only with a company called EventSphere to offer discounted rates. EventSphere is the only approved hotel vendor associated with IGES. Please alert us if you have a question about any bogus hotel promotions you may receive.

A: IGES offers a variety of ways to stand out from the competition and drive business to your booth and your company. With a mix of affordable, effective advertising and promotional opportunities, you are sure to stand out and get the attention of buyers. IGES offers pre-show, onsite and post show opportunities–check out our menu of marketing & advertising opportunities today. Visit the Advertising/Sponsorship page for more information.

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Still have questions? Contact us at 323.817.2239 and we will be happy to assist you.
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