Health & Safety AT IGES

UPDATED September 16, 2020

Important Show Updates

In an effort to produce a successful and safe IGES trade event, we are announcing the following changes for the upcoming show, effective immediately.

Most importantly, we will only be producing this year’s IGES in the LeConte Center in Pigeon Forge, TN, on November 4 – 7, 2020.

Currently, due to the capacity restrictions at the Sevierville Convention Center which is mandated at 500 people at any one time, IGES will not be able to stage at the Sevierville Convention Center. With IGES staging only at the LeConte Center in Pigeon Forge, we are in constant contact with the LeConte Center team.

Additionally, in an effort to decrease the number of shuttle rides buyers must take to multiple locations, we are working in conjunction with the Smoky Mountain Gift Show to ensure both shows are as safe and convenient as possible for our community.

Please note the following updates:

Show Date Update:

IGES will now run on Wednesday, November 4 – Saturday, November 7, 2020 in Pigeon Forge only. The show will no longer open on Tuesday.

Show Hours Update:

IGES and the Smoky Mountain Gift Show have changed the show hours to run concurrently and will now take place during the following hours:

  • Wednesday, November 4 – Friday, November 6: 9 a.m. – 5 p.m.
  • Saturday, November 7: 9 a.m. – 3 p.m.

Show Location Update:

IGES will take place in ONE location only at the LeConte Center in Pigeon Forge, located at 2986 Teaster Lane, Pigeon Forge, TN. Due to the capacity limitations at the building, we will not have any part of the event at the Sevierville location this year.

Both IGES and the Smoky Mountain Gift Show will continue to provide shuttle transportation for buyers between the two venues.



Update or change hotel reservations to reflect new show dates and location.

If you booked your hotel through EventSphere, IGES’ official housing provider, you can make changes here. If you did not book your hotel through EventSphere, please be sure to make changes directly with your hotel.

Update or change flight information to reflect new show dates.
Update or change any other transportation reservations to reflect new show dates and times.


We are very excited to welcome you all to IGES and can’t wait to see your smiling faces. If there is anything at all we can do, questions we can answer for you, we are here. Just reach out!

Your IGES Show Team

UPDATED July 20, 2020

Planning for IGES is well underway, continuing our goal of delivering the most comprehensive souvenir, resort and specialty gift trade show in the U.S.  From name drop to fully customizable products and everything in between, IGES is where destination, resort, tourism and gift show buyers come to shop.

And over the years it has become much more than just a trade show, it’s a vacation experience and business trip all in one, where we meet with old friends and make new ones in a relaxed and beautiful setting.

While this will be one of the most challenging events we have staged, it will also be among the most rewarding for those participating.  There is no doubt the show will be different, but the IGES team is making plans to protect the show’s core business value in a safety-first environment.

Health & Safety Measures

Your safety, security and health are always our top priority. We will continue to follow the recommendations and guidelines issued by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as those issued by state and local officials. We will adapt and change our plans as recommendations become available, to limit potential spread most effectively. We will post regular updates here on this page.

Some measures we are implementing during the show include:

  • Social distancing and face coverings will be required at all times
  • Daily, heightened cleaning and sanitizing of all public spaces
  • Hand sanitizer stations will be positioned at key locations throughout each facility
  • Based on facility recommendations, aisle widths on the exhibit floor may be increased
  • Medical personnel will be onsite to provide assistance to anyone not feeling well
  • View the complete IGES / Emerald Preparedness, Prevention & Response Plan

We are working closely with the Sevierville and Pigeon Forge communities, including the City of Sevierville and the City of Pigeon Forge as well as our hotel partners, and our venues, the Sevierville Convention Center and the LeConte Center at Pigeon Forge.

Though we are excited for IGES 2020, we also recognize the possibility that new developments with the pandemic may require us to make changes and we will keep you abreast of those changes through regular email communication and will always keep this page updated.  Thank you for your support during what is an uncertain time for all of us.

Tennessee is Taking Health & Safety Measures


The State of Tennessee, the City of Sevierville, the City of Pigeon Forge and the venues within these cities, have shared information about how they are keeping their facilities clean and safe for visitors during COVID-19.

Below are links to the most current plans released by some of the IGES official venues, these will be updated as additional information becomes available.

Sevierville Convention Center

LeConte Center at Pigeon Forge

State of Tennessee

City of Sevierville

City of Pigeon Forge

IGES Official Hotels

  • Black Fox Lodge – Hilton’s Commitment
  • Riverstone* – Currently masks are required to enter the lobby for check-in as well as social distancing. High touch areas are sanitized throughout the day. In the condo units, additional cleaning guidelines are in place which require more time per condo unit, therefore, 4pm check-in currently is not guaranteed due to the additional cleaning guidelines. *update from hotel as of 9/14/2020

McGee Tyson Knoxville Airport

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